Product Care

Correct assembly is essential to ensure your furniture performs as intended and remains safe to use. We recommend reviewing the instructions fully before getting started.

• Assembly should be done by someone confident with the instructions
• Use the correct fittings in the correct places during assembly
• Incorrect fitting use may trap parts or cause damage, especially on bedsteads
• Damage from misuse or incorrect assembly is not covered under warranty

A few simple steps can help protect both your furniture and your wellbeing.

• Always lift furniture when moving it, never drag
• Periodically check and re-tighten fixings
• Handle with care to avoid damage or injury
• We cannot accept responsibility for damage or injury caused by incorrect installation or use

Careful handling is essential when moving larger furniture items.

• Always ask for help when lifting heavy furniture
• Follow safe lifting practices to avoid injury
• Where possible, disassemble furniture before moving it
• Keep all fittings and fixings safe for reassembly

Each piece of wood is unique, with natural grain patterns, tone and texture. Visible details such as medullary rays in oak or decorative veneer layouts are part of its character and charm. Over time, timber and veneer surfaces will soften and change colour. Slight tone differences between new and existing pieces are completely natural.

• Dust regularly with a soft, slightly damp, lint-free cloth
• Wipe up any spills straight away
• Use coasters and placemats to protect from moisture and heat
• Avoid abrasive cleaners and silicone-based sprays, which can damage the finish over time
• Use a protective pad if writing directly on the surface
• Avoid placing plastic or rubber items directly on wooden surfaces
• Keep furniture away from heat sources such as radiators or fireplaces
• Try to maintain consistent humidity to avoid warping, splitting or cracking
• Limit exposure to direct sunlight to reduce fading

Metal detailing and frames require minimal maintenance, but should be cleaned with care.

• Dust with a soft, dry cloth
• For tougher marks, use a damp cloth and dry immediately
• Avoid polish or solvents, which can damage the lacquer and cause oxidation

Upholstered furniture brings softness and comfort to your space. With the right care, it will stay looking its best for longer.

• Vacuum regularly using an upholstery attachment to remove surface dust and crumbs
• Avoid prolonged exposure to direct sunlight, which may cause fading over time
• Keep upholstered furniture away from radiators and open flames to prevent heat damage
• Blot any spills immediately with a dry, absorbent cloth & do not rub
• For deep cleaning, we recommend using a professional upholstery cleaning service

Mirrors require only light cleaning, but it’s important to avoid anything abrasive that could damage the surface.

• Use a glass cleaner or mild soapy solution
• Dry with a soft, non-abrasive cloth
• Avoid rough sponges or abrasive materials that can scratch the surface