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This privacy policy sets out how Bentley Designs uses and protects any information that you give Bentley Designs when you use this website. Bentley Designs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Bentley Designs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to enquiries@bentleydesigns.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
What information do we collect?
We collect data from you when you register on our site or place an order with us (whether as a guest to the site or from a personally created account).
You can however visit our site anonymously at any time.
What do we use your information for?
We may use your information in the following ways:
How long do we hold your data?
How do we protect and safeguard your personal information?
We have a variety of security measures in place to protect your personal information. These include electronic safeguards, such as encryption, and physical safeguards and security.
Card payments are encrypted by our secure third-party payment provider. No payment information is stored by us.
Your Consent
By using our site you consent to our Privacy Policy and Terms and conditions.
Withdrawing your consent
Who has access to your data?
Access to your personal data is restricted at all times. Only our employees or trusted agents will be able to access your data. Their access and activities are restricted to the purposes outlined above. These parties are:
Changes to our privacy policy
If we decide to change or update our privacy policy, we will do so on this page.
Please contact us if you have any questions regarding our Privacy Policy.
Internet user privacy is of upmost importance to us and our customers. Our success depends on our ability to maintain the trust of our customers. To this end, we have two overriding policies:
Message recipient policy
Before customers can receive email messages, advertising or promotions, customers must have agreed to receive such messages, by either purchasing from us or by opting into one of our mailing lists. Any recipient may request at any time to be removed from our list, and we will comply with that request. In addition, we will thoroughly investigate any allegations made by recipients relating to unsolicited messages.
Policy against advertising our website using unsolicited email messages
We require that all e-mails promoting our business or its products are sent only to customers who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. If you feel you've been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email us using our contact page. We will immediately investigate all allegations made related to unsolicited messages.
Your email address is safe with us.
Definition of Spam
Spam is unsolicited email sent in bulk. Any promotion, information or solicitation that is sent to a person via email without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is spam.
We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page. Cookies cannot be used to identify you personally.
Below is a list of cookies that are used on this Website. You can opt out of non-essential cookies at any time by clicking this link...
Name: PHPSESSIDTypical content: randomly generated numberExpires: when user exits browser
Name: styleTypical content: stores the user's preference to whether they wish to view products in a list or a gridExpires: 1 year
Name: keyTypical content: randomly generated number to remember the user for their next visitExpires: 4 weeks
Name: bkeyTypical content: randomly generated number to remember the basket contents for the customers next visitExpires: 4 weeks
Name: recentTypical content: stores recently viewed products for display on the customers next visistExpires: 4 weeks
Name: facebookLikeTypical content: used for promotional offers, stores whether the customer has "liked" the website on FacebookExpires: 4 weeks
Name: allowAllCookiesTypical content: stores the user's preference to whether they wish to allow all Cookies on this Website or notExpires: 1 year
Name: _utmaTypical content: randomly generated numberExpires: 2 years
Name: _utmbTypical content: randomly generated numberExpires: 30 minutes
Name: _utmcTypical content: randomly generated numberExpires: when user exits browser
Name: _utmvTypical content: randomly generated numberExpires: 2 years
Name: _utmzTypical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)Expires: 6 months
For further details on the cookies set by Google Analytics, see the link below.
Name: _atuvcTypical content: numeric content (e.g. 8|21) that helps you share content through social networksExpires: 2 years
Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.
For more information about how to manage your cookies, visit aboutcookies.org.
By POakes on 1st October 2024 "Absolutely stunning chair. Well packaged and safely delivered. Thank you Bentley Designs (more)"
Item: C08197VGNMargot Casual Chair - Sea Green Velvet Fabric
By TrevorGent on 31st May 2024 "Delivered earlier than expected very well packed and in perfect condition. Really pleased with the quality... (more)"
Item: 4101-10High Park Narrow Sideboard
By SamBrady on 5th May 2024 "Beautiful! (more)"
Item: M1512B-135BElena Shiny Nickel Bedstead Double 135cm
By MrsAllen on 3rd March 2024 "I purchased this bed for my daughter after her bed collapsed.It was an emergency and Bentley went out... (more)"
Item: M1512B-122BElena Shiny Nickel Bedstead Small Double 122cm
By tobywallis on 19th October 2023 "Solid bed. Easy to assemble and good quality. Only critism is it is creamy white rather than white white... (more)"
Item: 4802-53BDAtlanta White High Footend Bedstead Double 135cm
By AnnMorrissey on 23rd June 2023 "From order to delivery I could but have asked for a better service. The bed I ordered is excellent quality.... (more)"
Item: 4803-44BDAtlanta Two Tone Low Footend Bedstead King 150cm
By Steve (Trustpilot) on 31st March 2023 "Easy to order online. Dining table and chairs were delivered earlier than estimated date. Good product... (more)"
Item: 5681-2-109SB-DG4Oakham Dark Grey & Scandi 4-6 Seater Table & 4 Dark Grey Chairs in Dark Grey Bonded Leather
By SyreetaPartlo (Trustpilot) on 24th March 2023 "From ordering to delivery, everything was straight forward and hassle free. The stools exceeded expectations... (more)"
Item: 8005-09BSX-IVHampstead Two Tone X Back Bar Stool - Ivory Bonded Leathr(Pair)
By garykimby (Outlet) on 18th March 2023 "Great product, great price, service excellent. Product was delivered earlier than expected and I was... (more)"
Item: 9121-04Oslo Walnut Lamp Table With Drawer
By Lolli (Trustpilot) on 16th March 2023 "Beautiful bed... very happy. The delivery guys were polite and helpful (more)"
Item: M1512B-150BElena Shiny Nickel Bedstead King 150cm
By LJMoodie (Trustpilot) on 4th March 2023 "Great company Good communication , quick delivery and excellent quality product. Really happy with purchase... (more)"
Item: 9135-09UCP-DGYVintage Peppercorn Casual Chair - Dark Grey Fabric
By DebbiePereira (Trustpilot) on 3rd March 2023 "Coffee table was delivered in 5 days of ordering it. Nick worked really hard to get it to us at a convenient... (more)"
Item: 9121-06Oslo Walnut Coffee Table With Shelf
By HildaHarkness (Trustpilot) on 3rd March 2023 "I had the great pleasure of purchasing a shelving unit the actual item was first class the service was... (more)"
Item: 2690-27Turin Dark Oak Open Shelf Unit
By carmelinatona (Trustpilot) on 3rd March 2023 "Great headboard...great customer service It was even better looking when you see it out of the box...... (more)"
Item: M1970H-90Krystal Shiny Nickel Headboard Single 90cm
By Joycecarter (Outlet) on 17th February 2023 "Over the moon with my coffee table. Easy to erect. Delivery on time. every body involved were fantastic (more)"
By jayj678 (Outlet) on 17th February 2023 "Lovely bed, very well packaged & delivered on day arranged. Great service. Thank you. (more)"
Item: M1105B-135BMadison Shiny Nickel Bedstead Double 135cm
By pinny65 (Outlet) on 2nd October 2022 "As described. Many thanks : ) (more)"
Item: M1809H-122Urban Matt Black Headboard Small Double 122cm
By lynne7480 (Outlet) on 10th July 2022 "Perfect. Lovely, good quality item. Easy to assemble with clear instructions. Thank you. (more)"
By penny7110 (Outlet) on 3rd July 2022 "5* thank you (more)"
Item: 2469HKrystal Antique Nickel Headboard Single 90cm
By hari1230_0 (Outlet) on 15th August 2021 "Excellent service, very fast delivery, goods in perfect condition, many thanks. (more)"
Item: M1970H-150Krystal Shiny Nickel Headboard King 150cm
By JASCHANDI (Outlet) on 21st January 2021 "Please do not go by the pics, the side board is so so so much nicer than the pics. I have been looking... (more)"
Item: 2690-15Turin Dark Oak Wide Sideboard
By MonicaConnellMcCleary (Outlet) on 22nd August 2020 "Do you do a top for this sideboard with closed shelves (more)"
Item: 8005-15Hampstead Two Tone Wide Sideboard